Last updated: October 24, 2025

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At Hello Good Friend, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

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1. Information We Collect

We collect information you provide directly to us, including:

• Name, shipping/billing address, and contact details

• Payment information (securely processed through third-party providers like PayPal, Stripe, or your chosen payment platform)

• Order details and communication history

• Optional information you provide for custom or personalized orders

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2. How We Use Your Information

Your information is used to:

• Process and ship your orders

• Communicate about your order status or respond to questions

• Improve our products, website, and customer experience

• Comply with legal or tax obligations

We do not sell or share your personal information with third parties for marketing purposes.

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3. Payment & Third-Party Services

Payments are processed through trusted third-party providers. Hello Good Friend does not store full credit card details. These providers follow strict industry security standards to protect your information.

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4. Cookies & Website Tools

• Our website may use cookies or analytics tools to understand site traffic and improve functionality.

• You can adjust your browser settings to disable cookies, but some features of the site may not work properly.

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5. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or storage is 100% secure. By using our site, you acknowledge this risk.

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6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Request a copy of your information

• Opt out of marketing emails (if applicable)

To make any of these requests, contact us using the information below.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new “Last updated” date.

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8. Contact Us

If you have questions about this policy or your information, reach out anytime:
Email: hello@hellogoodfriend.com
Business Name: Hello Good Friend