Privacy Policy
A legal disclaimer
Last updated: October 24, 2025
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At Hello Good Friend, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
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1. Information We Collect
We collect information you provide directly to us, including:
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Name, shipping/billing address, and contact details
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Payment information (securely processed through third-party providers like PayPal, Stripe, or your chosen payment platform)
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Order details and communication history
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Optional information you provide for custom or personalized orders
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2. How We Use Your Information
Your information is used to:
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Process and ship your orders
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Communicate about your order status or respond to questions
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Improve our products, website, and customer experience
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Comply with legal or tax obligations
We do not sell or share your personal information with third parties for marketing purposes.
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3. Payment & Third-Party Services
Payments are processed through trusted third-party providers. Hello Good Friend does not store full credit card details. These providers follow strict industry security standards to protect your information.
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4. Cookies & Website Tools
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Our website may use cookies or analytics tools to understand site traffic and improve functionality.
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You can adjust your browser settings to disable cookies, but some features of the site may not work properly.
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5. Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or storage is 100% secure. By using our site, you acknowledge this risk.
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6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data
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Request a copy of your information
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Opt out of marketing emails (if applicable)
To make any of these requests, contact us using the information below.
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7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted here with a new “Last updated” date.
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8. Contact Us
If you have questions about this policy or your information, reach out anytime:
Email: hello@hellogoodfriend.com
Business Name: Hello Good Friend
